Shipping Expectations

  1. Upon ordering, a confirmation email will be sent to you automatically.(system generated)
  2. Allow your order to be processed. Gel products are made fresh, they will have a 1-3 business day processing time before being shipped. Dry products will have a 1-3 business day processing time before being shipped.
  3. When your order is ready to be shipped, we will print your shipping label.  Tracking numbers are only generated once your shipping label has been printed.
  4. Just a heads up, thawing may happen during shipping.
  5. Upon product arrival, refrigerate promptly to maintain freshness.